Updated Date: 09/21/2026
Company Name: Eric’s Electrical Services
Website: https://ericselectricalservices.com
1. Introduction
At Eric’s Electrical Services, your privacy is our priority. This Privacy Policy outlines how we collect, use, share, and protect your information when you visit our website, request services, or interact with us via forms, email, or SMS.
2. Information We Collect
- Personal Information
You may voluntarily provide:
- Name
- Phone Number
- Address
- Service Request Details
- Automatically Collected Information
We may also collect:
- IP Address
- Device & Browser Type
- Referring URL
- Pages Visited
- Time of Visit
We use cookies and analytics tools to enhance your browsing experience.
We also collect information you share through live chat and our AI-powered chat assistant, including message content, contact details you provide during the conversation, and service inquiries.
3. How We Use Your Information
We may use your data to:
- Respond to inquiries
- Schedule or confirm appointments
- Send project or service updates
- Offer promotions (with opt-in)
- Improve website functionality
- Review chat and AI assistant conversations internally for lead follow-up, customer
support, quality assurance, and training purposes
4. SMS & Email Communications
Customers may voluntarily opt in to receive SMS communications by selecting the appropriate, unchecked consent checkbox on our website forms. Consent to receive promotional text messages is collected separately from consent to receive service-related text messages. Submitting a form without selecting an SMS consent checkbox does not constitute consent to receive SMS messages.
- Appointment confirmations
- Service updates
- Feedback requests
- Promotional emails or texts (only with consent)
You may opt out at any time by replying “STOP” to SMS or clicking “Unsubscribe” in emails.
5. Sharing Your Information
We do not sell your personal information. We may share limited information with:
- CRM or scheduling systems
- Marketing platforms
- Hosting or analytics providers
All third parties must comply with our data protection standards.
This includes RapApp, our customer relationship management and communications platform (powered by GoHighLevel), which stores and processes your contact and conversation data on our behalf.
6. Data Security
We implement encryption, access controls, and monitoring to protect your data. No system is completely secure, so contact us if you suspect misuse.
7. Your Rights
You have the right to:
- Review or update your data
- Request deletion of your information
- Withdraw consent for communications
To submit a request, contact us via the website.
8. Children’s Privacy
Our services are not intended for users under 13. If data from a minor is discovered, it will be deleted. You must be 18 years of age or older to participate in our SMS messaging program.
9. Changes to This Policy
This policy may be updated periodically. All updates will be reflected on this page with a new effective date.
10. Contact Us
Eric’s Electrical Services
https://ericselectricalservices.com
(239) 200-5453
SMS Messaging & Mobile Information Privacy
Eric’s Electrical Services LLC respects your privacy and is committed to protecting your personal information.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.
All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Customers who opt in to receive SMS communications may receive appointment confirmations, scheduling updates, service reminders, customer support messages, and promotional offers based on their consent.
Message frequency varies. Message and data rates may apply. Customers may opt out at any time by replying STOP or request assistance by replying HELP.
SMS consent is voluntary and is not a condition of purchasing goods or services.